Johannesburg Terms and Conditions

TERMS & CONDITIONS OF BETWEEN JOHANNESBURG ACCOUNT QUERIES
AND THE CLIENT FOR THE CORRECTION OF ACCOUNT

1. Your instructions to JOHANNESBURG ACCOUNT QUERIES are conditional on
your acceptance of and compliance with these Terms as set out below.
2. The Terms and Conditions hereof shall apply to all contracts for our
Services and shall only be amended by email sent from ourselves or
confirmed by us in writing.
3. The fees due to us, is payable even if the client or any other consultant
assist with the conclusion of the matter.
4. Our fees are due and payable upon completion of the work and billing
on COJ statement. Invoices are payable upon presentation of an
invoice.
5. If more than 1 matter must be attended to, or if there was a quote for
different steps, then matter or each step may be debited upon
completion.
6. VAT, if applicable, is payable in addition to the fees applicable.
7. The normal fees are as follows:
7.1 “Saving” and “saving to client” means the net value of the journal or, if it
is not clear from the statement, amount on due per the COJ invoice on
the statement before the correction Plus the debit for the current month
Less the amount due on the current month.
7.2 Saving on re-occurring debits means the debit calculated on the old
tariff for the second month of actual billing after a value or tariff
correction for a period of 30 days less than the debit as per the current
statement.
7.3 The debit and saving includes VAT and the 2% Business Surcharge, if
debited by COJ.
7.4 The normal fees, if not otherwise agreed in writing between Joburg
Account Queries are as follows:
7.5.1 To obtain and load job cards – R1 250,00
7.5.2 To obtain and upload downloads from City Power– R1 250,00.
7.5.3 Account corrections – the fees per 7.5.1 and 7.5.2 plus 10% of the
saving

7.5.4 Section 118 figures – 10% of the saving
7.5.5 Obtain copies of Zoning Certificates and copies of Building Plans –
R600 per property.
7.5.6 New water and electricity connections and upgrade or downgrade of
services – R15 000,00 per connection payable upon installation of
services.
7.5.7 Application for pre-paid electricity meters – Cost of City Power plus
R2500,00 payable upon cessation of billing for electricity by COJ
7.5.8 Clearance certificates – R750 per property payable upon payment to
COJ.
7.5.9 Load actual readings – The fees as per 7.5.3. If there is no saving,
Joburg Account Queries will conclude all the above work FREE OF
CHARGE.
7.5.10 On Assessment Rate corrections – both on value and category – 10%
of the saving to client over the expired and the remainder of the
Valuation Roll. The fee is payable when the correction appears on the
first statement. For future debits, it will be deemed that future debits
are debited at the month of corrections.
7.5.11 Refunds – the higher of R750,00 or 10% of the refund.
7.5.12 On recurring tariff corrections (water and electricity tariff corrections),
Joburg Account Queries will debit fees as per 7.5.3 plus 2 x the
monthly saving as per 7.2.