Water queries for multiple residential properties

In the Johannesburg and surrounding areas of Johannesburg Johannesburg Account Queries have concluded
that clients are often billed too much for water where there are a number of
residential units. This problem arose in Johannesburg due to the fact that each residential unit is
entitled to the step up tariff for water billing. Problems may arise in the
following instances common in Johannesburg:
1. A whole Residential Sectional Title complex or block of flats is billed as 1
House in Johannesburg.
2. A Residential Sectional Title Complex was developed in phases and COJ failed
to update the number of units of each phase which is very common in Johannesburg.

3. A mixed use building (a building with flats and offices) is billed on the
business tariff or as 1 residential house in Johannesburg.
Depending upon the problem present on your account, the Account Specialists of
Johannesburg Account Queries can assist you to correct your account.